Cancellation conditions winter 21/22
We take care of our guests and our team. Therefore it is important to us to optimize the measures continuously on the basis of the official guidelines of the Austrian government. For this reason it is our duty to keep to the rules in our daily work together, so that we can all enjoy a wonderful time together again.
Updated cancellation conditions
Due to the current situation regarding Covid-19, we have adjusted our cancellation policy so that you can continue to plan your vacation with us without worries.
- If the entire hotelbusiness due to Covid-19 measures must be closed or a new lockdown for the region of St.Anton/St.Christoph or also for the whole country of Tyrol is imposed at the time of your arrival, or the Austrian borders are closed, of course you have the opportunity to cancel your booking free of charge or to rebook your planned vacation to another date, if available.
If the measures are lifted, our regular cancellation conditions apply.
Travel cancellation insurance
We would like to spare you unnecessary costs and the trouble that comes with them. Therefore we recommend the conclusion of a travel resignation insurance, in order to be able to arrange your vacation carefree. Here you will also find information in case you are unable to start your trip in connection with Covid-19.