Covid info

Cancellation conditions winter 20/21

We take care of our guests and our team. Therefore it is important to us to optimize the measures continuously on the basis of the official guidelines of the Austrian government. For this reason it is our duty to keep to the rules in our daily work together, so that we can all enjoy a wonderful time together again.

Updated cancellation conditions

Due to the current situation regarding Covid-19, we have adjusted our cancellation policy so that you can continue to plan your vacation with us without worries. 

  • If the travel warning for Tyrol is maintained, reservations can be cancelled or postponed free of charge up to 10 days before arrival.

If the measures are lifted, our regular cancellation conditions apply.

Travel cancellation insurance

We would like to spare you unnecessary costs and the trouble that comes with them. Therefore we recommend the conclusion of a travel resignation insurance, in order to be able to arrange your vacation carefree. Here you will also find information in case you are unable to start your trip in connection with Covid - 19.

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